(Applicable to all activities of the Swiss Ski School of Geneva)
All the information given to the clients is subject to changes depending on snow and weather conditions.
The courses are payable in advance. The number of participants for each course might be limited (first come, first served). The courses take place in any weather. Not attended courses will not be reimbursed or rescheduled (unless a cancellation insurance is concluded – see terms and conditions of the cancellation insurance).
The Swiss Ski School of Geneva applies the sanitary measures decided by the authorities (e.g. protective mask, social distancing, restricted capacity, Covid certificate or else). If the participant cannot/does not want to follow the courses s/he signed up for due to sanitary measures, s/he will be excluded and the missed courses will not be reimbursed.
Participants must arrive on time at the meeting place with the required equipment.
The legal guardians commit to pick up the minor children under 16 immediately upon the return to the fixed meeting point (they shall inform if their child is authorised to go back home on his/her own; unless otherwise specified, the children over 16 are allowed to go back home on their own). The children are under the responsibility of their legal guardian immediately upon the return to the meeting point.
The Swiss Ski School of Geneva declines any responsibility in case of an accident. Participants must have personal accident insurance. In case of an accident, the participants or their legal guardians allow the instructors, course leaders, coaches or any other person in charge of the Swiss Ski School of Geneva to take all appropriate measures in their interest and therefore to call for emergency services if necessary. Any related expenses are borne by the participants.
Participants must also carry a personal liability insurance.
Participants with a specific diet or with health problems are asked to take all necessary precautions and measures and to inform the Swiss Ski School of Geneva about it at the booking. These details will be treated on a confidential basis with the instructor.
Participants must follow the instructions given by the instructors, as well as the usual security and safety rules.
The Swiss Ski School of Geneva declines any responsibility in case of theft and/or loss of personal equipment. The Swiss Ski School of Geneva reserves the right to charge for any damage/loss of the material that might be provided for the activity.
By enrolling for a course or any other activity, the participants or their legal guardians allow the Swiss Ski School of Geneva to use their e-mail address for the purpose of general communication regarding the Swiss Ski School of Geneva. At any time they can ask the Swiss Ski School of Geneva to delete their data from the files of the Swiss Ski School of Geneva and/or unsubscribe from newsletters, e.g.
By enrolling for a course or any other activity, the participants or their legal guardians allow the Swiss Ski School of Geneva to reproduce or circulate on its communication supports any image or video taken during the activities. If the participant or the legal guardian does not want these images or videos to be used, s/he can inform the Swiss Ski School of Geneva about that.
The Ecole Suisse de Ski de Genève is not subject for VAT.
In case of a dispute, the parties shall seek a gentlemen’s agreement.
The legal venue is Geneva. (The French text prevails.)
For any activity of the Swiss Ski School of Geneva*, the following cancellation policy applies :
* Exceptions : Private lessons; Private group outings (cancellation policy : see below)
From 29 days before the first course/outing, NO REFUND (even in case of an accident, illness or force majeure) will be allowed if the cancellation insurance is not taken out at the booking.
Specific cancellation policies for private lessons and private group outings apply as follows:
Private lessons: Full price will be charged in case of cancellation within 24 hours; 50% in case of cancellation within 72 hours.
Private group outings: Any cancellation of a booking up to 16 days before the outing is charged CHF 200.00 (fixed cancellation costs). For cancellations made later on, the cancellation policy applies as follows:
Specific conditions depending on the activities
(Series of group lessons, multisports camps, beginners days, Teachers Academy, instructors training courses ZA, summer weeks, etc.)
Unless clearly otherwise specified (e. g. beginners’ days, instructors’ training courses ZA), the price only includes the lessons with qualified instructors, the transportation by bus or train and the ski-pass; the rental of the ski/snowboard equipment is not included (exceptions: beginners’ days, ski touring, multisports camp). The lessons are given in French.
Discounts apply as follows:
Discounts cannot be cumulated; they cannot be applied on any promotional offers.
Participants must arrive on time at the meeting place with their complete ski/snowboard equipment. We cannot wait for latecomers.
When transportation from Geneva is organised by the Swiss Ski School of Geneva, the choice of means of transport (bus or train), meeting point in Geneva and schedule is the responsibility of the Swiss Ski School of Geneva. In no way a change of means of transport, meeting point in Geneva or schedule gives right to cancellation or refund.
The legal guardians commit to pick up the children under 16 immediately upon the return of the bus (resp. on arrival at the station). The children are under the responsibility of their legal guardians upon the return of the bus at the meeting place (resp. arrival at the station).
For organisational reasons, the instructors do not accompany the participants in a sports shop of the ski resort to get their equipment. However, should an instructor need, for any reason, to accompany a child that arrives at the meeting point in Geneva without the complete equipment, a fee of CHF 100.00 is invoiced in addition to the rental cost.
The Swiss Ski School of Geneva is allowed to expel definitively a participant behaving inadequately; in this case, there is no reimbursement; if the participant is minor, the legal guardians will be informed beforehand.
In particular, minor children participating in group classes are requested to make very limited use of smartphones, tablets and other digital device; during the lessons, the instructor may prohibit their use, or even confiscate them; in this case, the device is given back to the parents or legal guardians at the end of the day.
Participants are divided into groups according to their level (the Swiss Snow League level being not the only criterion). Children (6-15 years) and teens (16-19 years) can be in groups mixing both age categories. Adults are part of separated groups. Children-teens : 4-10 participants max., adults : 5 participants max.
The Swiss Ski School of Geneva reserves the right to cancel a course/level/series of lessons due to insufficient registrations. In this case, the registration fees are fully refunded. (Even if there are only few registrations, the group courses for adults take place without any additional fee.)
If for any reason the quota of maximum 5 participants is exceeded for the “Collective PLUS” option, the participants are automatically integrated in bigger classes and the extra fee is reimbursed on a pro rata basis of the number of courses done in a group of 6 or more participants.
If a meal is included for lunch (group lessons, beginners days, Teachers Academy), the Swiss Ski School of Geneva chooses the restaurant, the menu, the location and the schedule. In no way, the meal can be refunded if the participant does not eat (e.g. because the participant is not hungry, does not like the menu or any other reason). As far as possible, diet restrictions (e.g. allergies, intolerances, religious interdictions) are taken into consideration.
In case of need or force majeure*, the Swiss Ski School of Geneva reserves the right to change the resort or reschedule the course for another date of the current season without any reimbursement or compensatory allowance. If necessary, one/several/all the lessons of a series may also take place in another resort; in this case, an extra fee of max. CHF 30.00 per day for adults (max. CHF 20.00 for children) might be invoiced for additional costs (transportation, ski-pass, entrance tickets, etc.). If in case of need or force majeure*, one/several/all the lessons of a series cannot take place before end of the season, no refund is allowed if the cancellation insurance is not taken out at the booking.
* Cases of need can be defined e.g. as follows: adverse weather conditions/storm/blackout/energy restrictions resulting in closing all ski lifts and cable cars of the ski resort, lack of snow, epidemic, natural disaster, force majeure, war. (As long as the ski resort is open – i.e. min. one ski lift, the lessons do take place.)
(Private lessons, “Learn to ski in 3 days”)
The price only includes lessons with a qualified instructor. Unless clearly otherwise specified, transportation, ski-pass and equipment are not included.
Full price will be charged in case of cancellation within 24 hours; 50% in case of cancellation within 72 hours. The courses take place in any weather. Not attended courses will not be refunded.
It is customary for clients to offer lunch to the instructor for a full-day course.
Participants must arrive on time at the meeting point with their complete equipment (exception: “Learn to ski in 3 days”). The legal guardians commit to pick up the children immediately after the end of the lesson.
If arriving late to the meeting point, the client must contact the instructor on the provided phone number. The instructor will wait for the participants for a maximum of 20 minutes and will try to contact them as well on their phone number. If the instructor cannot get any news, s/he leaves the meeting place 20 minutes after the scheduled time. If the lesson starts late due to late arrival of the participants, the lesson ends at the scheduled time. The fee of a lesson that has been confirmed and that finally cannot take place is due and is not refunded.
If the client wishes the instructor to give advice for hiring the equipment at a sports shop, the time spent will be deducted from the duration of the lesson.
Dates for packs of 6 private lessons must be scheduled at the booking. If lessons of a 6-pack remain unused at the end of the season, the unused lessons are lost.
All the bookings must be made through the office of the Swiss Ski School of Geneva (website, telephone, e-mail, etc.). It is forbidden to arrange lessons directly with the instructor without informing the Swiss Ski School of Geneva. In this case, the Swiss Ski School of Geneva declines any responsibility in case of an accident.
The price only includes the transportation by bus from Geneva and the ski-pass. Ski/snowboard lessons are not included.
Participants must arrive on time at the meeting place as well in Geneva as in the ski resort. The bus will not wait for latecomers and there is no compensatory allowance if the bus has already left.
Depending on the organisation needs, some trips can exceptionally be made by train from Geneva-Cornavin. If so, the easySki outings are cancelled and refunded.
Children under 16 are must be accompanied. For minor children more than 16, an authorisation must be signed by the parents or the legal guardians.
The conditions mentioned under art. 1 for FLEXIpass and art. 3 for easySki FLEX apply.
Dates must be chosen at the booking. During the season, it is possible to change dates as follows:
Days not used by the end of the season are lost.
The FLEXIpass and the easySki FLEX pass are personal and not transferable.
The price includes the courses with a qualified coach and the entrance to the fitness room. The lessons are given in French.
The Swiss Ski School of Geneva reserves the right to cancel a course due to insufficient registrations. In this case, the registration fees are fully refunded.
Participants must arrive 15 minutes before the beginning of the lesson.
The price only includes the activities and services mentioned in the offer. Any additional cost is invoiced separately with the final invoice. The transportation is not included in the offer; a separate contract for the transportation can be concluded.
Payment terms: 50% on booking, 50% on invoice (due on receipt). The final invoice is based on the number of participants booked. The exact number of participants must be confirmed 4 days before the outing.
Cancellation policy: Any cancellation of a booking up to 16 days before the outing is charged CHF 200.00. For cancellations made later on, the cancellation policy applies as follows:
Geneva, Sep 2023